Shipping policy

Shipping & Delivery Policy
At Wutnow Merch, we believe in complete pricing transparency. To bring you original designs, our inventory is fulfilled across multiple dedicated regional print providers and global distribution hubs. Shipping options and transit structures are clearly delineated by product line at checkout.
1. Shipping Rates & Destinations
We fulfill orders exclusively to the United States and Canada. We do not ship to any international destinations outside of these two countries.
  • Standard Curated Merch Items: We are proud to offer FREE standard shipping to the United States and Canada on these select collections.
  • Print-On-Demand & Custom Apparel: Shipping costs for custom-printed items are dynamically calculated at checkout based on package weight and carrier zones. Standard domestic rates range from $4.74 to $13.45 for the United States, and $6.79 to $15.55 for Canada.
All applicable shipping rates, handling fees, and taxes are fully calculated and clearly displayed on your screen before you enter your payment information.
2. Order Processing Time
All orders are processed and prepared for shipment within 2 to 5 business days (Monday through Friday). Processing windows may experience minor extensions during peak holiday shopping seasons.
3. Estimated Shipping & Transit Times
Once processed, standard transit expectations are as follows:
  • United States Destinations: 10 to 18 business days
  • Canada Destinations: 12 to 22 business days
Please Note: These timelines are estimates. Packages may occasionally experience minor local transit or customs inspections backlogs beyond our direct operational control.
4. Order Tracking
A tracking confirmation email containing your tracking number will be automatically generated and sent to you as soon as your order leaves our fulfillment facilities. You can monitor your shipment's journey directly through our dedicated store tracking portal.
5. Customs, Duties, and Taxes
For cross-border deliveries, any import duties, local taxes, or customs clearance fees are the sole responsibility of the customer. These charges are established by your local customs office and are not collected or determined by our store.
6. Address Corrections & Order Modifications
Please review your shipping details thoroughly during checkout. Because our checkout pipelines submit data to our printing partners immediately upon order placement, we are unable to modify or correct a shipping address once processing has commenced.
7. Contact Customer Support
If you have questions regarding your shipment, delivery speeds, or tracking status, our team is here to assist you:
  • Brand Name: Wutnow Merch
  • Mailing & Administrative Address: 300 S A W GRIMES BLVD #6201, ROUND ROCK, TX 78664 (Note: This is an administrative mailing address only; we operate exclusively online and do not host a physical retail storefront).
  • Verified Business Phone: 512-571-3617
  • Official Support Email: support@wutnowmerch.com
  • Operational Business Hours: Monday – Friday, 9:00 AM – 5:00 PM CST